Terms & Conditions
Please read the booking conditions carefully. You must agree to these before completing the booking form.
Reservations for accommodation are accepted on the following conditions:
A. The contract of rental is between the guest (the “Guest”) and the owner (the “Owner”).
B. The contract of rental is deemed to have been made once a deposit of 25% of the accommodation price (or total amount if within 30 days of arrival has been paid) and confirmation of booking has been despatched to the Guest.
C. The balance payment is due 30 days before the commencement of the booking. If the balance is not received by the date due on the booking confirmation, the Owner reserves the right to make the property available for re-booking. This does not release the Guest from their obligations.
Contract
A. The Villa is available for occupation from 3pm to 6pm on the first day of the booking and must be vacated by 10am on the last day. If for any reason you wish to vary these, and we can accommodate the changes then we would be happy to do so but reserve the right to charge a late check in or check out fee.
B. The licence from the Owner shall permit the Guest and members of the guest’s party as shown on the booking confirmation (but no one else) to occupy the property for holiday purposes only.
C. Should you wish to use the accommodation for any other purpose – e.g.; weddings, workshops, photoshoots, you will need to request specific permission prior to booking.
D. No more than the maximum number of persons stated in the booking or website property description may occupy a property unless by prior agreement with the Owner. Extra charges may be applicable. The Owner reserves the right to refuse admittance if this condition is not observed.
E. Gatherings, large or small, for parties or other events such as weddings or stag/hen-dos, are not permitted unless otherwise agreed with the Owner.
F. Due respect and consideration to neighbours must be observed at all times.
G. Neither smoking nor vaping is allowed inside the Villa and no candles may be used within except upon prior approval from the Owner.
H. No pets are allowed in the Villa.
Occupying the Villa
A. Bed linen, towels, tea towels are provided in the cleaning costs which are charged separately to the rent through a cleaning charge. Additional laundry including changes of laundry can be provide. These will be subject to an additional charges.
B. Utilities are strictly for the day-to-day running of the property and the appliances in situ at the property as provided by the owners as part of the rental hire. Electric car charging is also not permitted unless agreed, and a fee will be payable. Small, every day appliances brought from home, such as hairdryers, coffee machines and mobile phone/laptop/tablet chargers, are permitted as part of your hire agreement, but must be safe to use, be in good condition and have the relevant Kite Marks and safety standards.
C. A housekeeper works in the Villa during weekdays between 9 am and 11 am. A gardener works one to two days per week, which is often weather dependent. Prior notice of the gardener’s times will be given where possible. The cost of the housekeeper and the gardener are born by the Owner.
Services
A. The Guest must keep the property clean and in good order and will be responsible for any damages or breakages. During the period of occupation, the Guest is responsible for the care of the property and its contents.
B. The Owner requires the payment of a security deposit. Standard procedure is that this deposit will be refunded to the Guest as soon as possible following the end of the booking, but that a deduction will be made for any breakages or damages done to the property or if it is not left in a clean and tidy condition, including correct rubbish/waste disposal or any untoward expenses.
Damages and Security Deposits
A. The Owner shall not be liable to the Guest or any member of the guest’s party for any injury, loss or damage to their property or person, however caused.
B. The Owner reserves the right to refuse any booking and to cancel on behalf of the Owner any booking already made if the property is unavailable (e.g. through fire, flood etc.) for any reason whatsoever subject to a full refund of all monies paid. The Owner shall not be under any other liability if such cancellation occurs.
Personal Liability
Cancellation
The cancellation terms are as follows:
A. The Guest may cancel more than 30 days prior to the start of the booking and will receive a full refund.
B. Balance payments are due no less than 30 days prior to arrival.
C. If the Guest cancels within 30 days of arrival, the Owner is unable to refund any part of the payment already received.
The Owner cannot accept liability or responsibility for any alterations, delay or cancellation or any other loss or damage caused by war, civil strife, terrorist action, industrial disputes, fire, sickness, bad weather, livestock, epidemics, acts of any government, or public authority, changes imposed by re-scheduling of airlines, ferries or any event outside our control.
Force Majeure
A. The Owner cannot be held responsible for any 3rd party breakdowns, malfunctions or cuts of utility services such as electricity, gas, water supplies, sewage disposal although every attempt will be made to remedy a problem where possible should it occur.
B. In the case of television and telecommunications (mobile reception, Wi-Fi/broadband, telephone etc.) the Owner cannot be held responsible for the services to the properties. While the Owner expects these services to be operating as normal for all guests’ enjoyment these can be subject to interruptions. Every line of enquiry will be made with the provider in an effort to resume service, but no refund will be considered for interruptions to telecommunications or television.